Are you a school leaver who would love to take up a role in a fast-paced customer facing environment?
Our bespoke 12-month customer service apprentice scheme commences every September and provides apprentices with a combination of practical and theory based knowledge to help you really hit the ground running.
We are looking for people with a great attitude and ambition to join our team so if you have a thirst to acquire new knowledge, would like to pursue a career in hospitality and are keen to combine work and study this could be for you.
As an apprentice with Sim Trava you will gain valuable on-the-job experience working within your base store over the 12-month period where you will become a competent and confident member of the team. Our Apprentices will gain a nationally recognised qualification as a Customer Service Practitioner on completion of the apprenticeship scheme. You will be rewarded with £5.30 per hour (which is above the national minimum wage for apprentices) 37.5 hours per week, 28 days holiday, discounted food and drink, access to free public transport and a free Costa uniform.
Helping your child choose the right path can be difficult. It can be hard to know what’s best. A levels, College, University, Apprenticeships – there’s so many options in this day and age. And with the cost of University fast approaching £50,000 (including living expenses), making the right decision has never been more important.
If it’s an apprenticeship your child is considering, we’re more than happy to advise.
Here at Sim Trava we have helped hundreds of young people take the first step in their careers. You can always visit us, ring us on 0161 926 8888 or email firstname.lastname@example.org if you have a question about apprenticeships – we’re more than happy to help.
Below you’ll find a list of frequently asked questions about our apprenticeships, which should provide a good starting place:
A successful apprenticeship requires a committed employer and a great training provider – something we think we’ve nailed here at Sim Trava!
Don’t be afraid to ask questions – what are the success rates for the apprenticeship? Can you meet some of the trainers in advance? How much does the employer prioritise its apprenticeship courses? How many apprentices has the employer taken on in the past? Have the apprentices stayed with the company? What opportunities are there for progression or further study?
An apprenticeship is completely different from school or college. There is reading to do and assignments or written work, but much of what your child will learn will be on the job. They’ll work with experienced colleagues or those that have been in their position before.
They also have a dedicated trainer who makes regular tutorial visits and is available by phone or email between visits. The trainer will make sure that the learning is being embedded and will assess whether the apprentice is applying their knowledge effectively at work.
Apprentices will also be rewarded a nationally recognised qualification in Level 2 customer service on completion of the apprenticeship scheme. If your child doesn’t already have good GCSE’s in Maths, English and IT they will also achieve functional skills qualifications in these areas. Your child will also receive a certificate to prove they have completed their full apprenticeship framework.
The vast majority of our apprentices stay with us once they have completed their apprenticeship. We don’t take on apprenticeships for financial gain or as a tick box exercise, we invest in them because we want to grow our team with the right people. Many of our apprentices go on to become fully qualified team members and start to take on more responsibility.
Usually nothing. The Government pays all the fees if your child starts aged under 19 and will make a contribution if they are 19 or over when they start, with the employer paying the balance. If your child decides to drop out part way through, then their apprenticeship contract with the employer may provide for reimbursement of some of the fees they have paid.