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Pita Pit

Pita Roller

Are you passionate about food and great customer service? Are you already working in hospitality, retail, or catering? Or looking to start your career in the industry? If so, you could be perfect for this role! Our Pita Rollers are the forefront of our team, passionate about serving brilliant food to our customers. In this role, you’ll report to the store manager, working closely with them to ensure great standards are maintained and all our customers are satisfied.

Pita Pit Information Sheet

Job Title:

Pita Roller (Team Member)

Reports to:

Store Manager

Job Purpose:

To serve WORLD CLASS pitas in a clean restaurant with exceptional customer engagement.

Experience/ Knowledge:

  • Worked within a customer facing environment
  • Worked in Hospitality/Retail/Catering Industry

Skills and qualities:

  • Enthusiasm to execute exceptional customer service
  • Friendly & Fun  manner
  • Communicate confidently with the customers
  • Flexible approach (ability to be multi skilled)
  • Honest and Open
  • Willing to learn
  • Ability to work within a team and individually
  • Presentable
  • Reliable/Committed
  • Flexible / commited to be available for shifts
  • Shows initiative

Key responsibilities:

  • To deliver the highest levels of customer service in line with Pita Pit brand standards
  • To roll & serve all Pitas to World class standards & recipes
  • To produce & present all foods & drinks to brand standards
  • Maintain stock levels/availability by replenishing displays/fridges, sandwich table within company guidelines, rotating stock to ensure compliance with company health & safety guidelines
  • To Maintain standards of Health, Safety & cleanliness
  • To sell & demonstrate product knowledge by advising the customer/answering queries & suggesting products to the customer as part of the ordering process. Act on initiative to optimize sales to the customer
  • To operate the till in line with brand till operations & cash handling procedures
  • To maintain customer areas to company standards
  • To attend work at designated shifts
  • To attend team meetings as required
  • To complete the daily walk rounds
  • To complete all tasks required by daily cleaning schedule
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